MSSO Training FAQ

What kind of training is available on MedDRA through the MSSO?

A wide variety of training courses is available from the MSSO which provides vital MedDRA information enabling organizations to quickly integrate the terminology into widespread use regardless of an organization's present level of use or understanding.

Training courses are offered in different formats:

Open enrollment
On-site sessions
Webinars

Are there any training courses available that are designed to address the IT issues related to MedDRA?

Yes, the MSSO offers a webinar to address the IT issues for MedDRA.

MedDRA Versioning webinar - covers MedDRA implementation issues from the IT perspective and identifies the key points to consider for existing or new systems, data issues, MSSO interaction, and electronic submissions.

Are continuing education hours/credits available for training courses provided by the MSSO?

MedDRA training has been approved for the following continuing education credits/contact hours:

California Board of Registered Nursing

Introduction to MedDRA 2.4 hours

Coding with MedDRA 8.4 hours

MedDRA: Safety Data Anslysis and SMQs 8.4 hours

Are there any training courses that are geared toward writers and statisticians?

Yes. The MSSO offers a course to help organizations better understand and take advantage of the power of the MedDRA terminology.

MedDRA: Safety Data Analysis and SMQs - provides an overview of the features of MedDRA that relate to the analysis and retrieval of MedDRA-encoded data as well as providing insight to individuals involved in reviewing and analyzing coded information

What are the cancellation policies for MedDRA training sessions?

The MSSO reserves the right to cancel training events. If an event is cancelled by the MSSO, a credit for a future training event or full refund will be given to each paid attendee. The MSSO accepts no responsibility for travel arrangements or any other actual or perceived loss due to cancellation of a training event. Refunds will normally be processed within 60 days following the determination that a refund is due.

Open enrollment
Cancellation notification received by the MSSO no later than one full week prior to the day a training session begins: Full credit of the registration fee will be applied to a future training session within six months (e.g., if the class is on a Tuesday, cancellation notice must be received by the MSSO six business days prior to the class date, i.e., the Monday of the preceding week).

Cancellation notification received within the week prior to the day a training session begins: 50% of the registration fee is forfeited and the remaining 50% will be applied to a future training session within six months.

Free Training
There is a high demand for these sessions. As a courtesy to those on the waiting list, please cancel registrations in a timely fashion. The MSSO reserves the right to cancel a session if a minimum number of registrations is not reached.

Has my training registration form been received?

If you have submitted a training registration and have not received a reply within 48 hours, please contact the MSSO via email at mssohelp@ngc.com or via phone at 877.258.8280 (AT&T Toll-free international, or direct at 703.272.5505 (USA).

Do I need to be a MedDRA subscriber to attend MedDRA training?

The MSSO offers open enrollment sessions available to all who wish to attend MedDRA training.

Can I be placed on the waiting list for a full session?

Yes. Please send your request to be placed on the waiting list, specify class name, location, and date, to mssohelp@ngc.com.

What class would a beginning MedDRA coder attend?

The MSSO recommends attending the Coding with MedDRA class. This course offers a comprehensive presentation of MedDRA's structure, coding practices, and hands-on exercises.

What are the options for payment of MedDRA training registration fees:?

The MSSO accepts checks, wire transfers, and purchase orders. Payment details are included on all invoices. The MSSO does not accept payment via credit cards.