(Updated Jan 2008)
What is MedDRA MSSO?
The Maintenance and Support Services Organization (MSSO) was established
by the International Conference on Harmonisation (ICH) and the International
Federation of Pharmaceutical Manufacturers and Associations (IFPMA)
to manage the Medical Dictionary for Regulatory Activities (MedDRA)
terminology. The MSSO serves as the repository, maintainer, and distributor
of MedDRA. In this capacity, the MSSO ensures that the integrity
of the terminology, as well as its medical correctness, stay intact.
This activity is supported by a structured subscriber change request
process (including international medical review and translation
of accepted changes into non-English languages), the availability of help desk support, and
an international user group to facilitate information exchange.
In addition to this role, the MSSO also serves as the source for the most up-to-date information regarding the terminology and its application within the medical product development lifecycle. Through an international network of experienced healthcare and information technology professionals, the MSSO offers a wide variety of products and services to support the implementation and maximum utilization of the MedDRA terminology.
Who makes up the MSSO?
The International Federation of Pharmaceutical Manufacturers and Associations
(IFPMA) selected Northrop Grumman (formerly TRW Inc.), a systems
integrator and information technology leader, to establish and operate
the Maintenance and Support Services Organization (MSSO).
Additional information on key members of the MSSO may be found in the About Us section of this site.
What are
the responsibilities of the MSSO?
The Maintenance and Support Services Organization (MSSO) is responsible
for providing
core services to MSSO subscribers. The MSSO has implemented an
ongoing terminology maintenance process, accepting change requests
from subscribers, and proactively proposing changes to MedDRA. The
MSSO is also responsible for terminology distribution, the MedDRA
User Group, and providing help desk support.
What is available
on the MSSO Web site?
The MSSO
Web site contains areas accessible to both the public and subscribers.
The following
general information on the MSSO and MedDRA is on the public portion
of the web site:
- Subscribing to MedDRA
- MedDRA/J Information
- Training
- MedDRA Services
- Document Library
- Activities and Events
- FAQs
- Other Relevant Links
- Career Opportunities
- EVWEB Information
- Archive Documentation
The MSSO Web site also contains
areas only accessible to Subscribers that can
be accessed by using the assigned User ID and
Password combination. Information
includes:
- MedDRA Downloads: Supplemental files, Translations,
Rejections, Version Reports, CR Information, Browser
Terminology
- Standardised MedDRA Queries (SMQs)
- MedDRA Forum for Subscribers
- Subscriber Announcements
- MedDRA Documentation
- Archive Documentation
- New Subscriber Information
How
do I communicate with the MSSO?
Please check the Contact Us page
for detailed information.
Mailing Address:
MedDRA MSSO
3975 Virginia Mallory Drive
Chantilly, VA 20151
USA
Telephone and E-mail:
Toll Free International: 877.258.8280
Direct: 703.272.5505 ( USA )
Fax: 703.272.5635 ( USA )
E-mail for Subscription: mssosubscribe@ngc.com
E-mail for Help Desk: mssohelp@ngc.com
E-mail for Change Request : mssorequest@ngc.com
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